My vision on future of navigation
I have one of the most exciting jobs in the world, I create products for all sorts of people… from different socio-economic backgrounds, age-groups & demographics. The part I enjoy the most is creating experiences that redefine certain aspects of people’s lives & affects them in a positive manner. My proudest new creation is the “Navi”, it’s still a prototype & undergoing user-trials right now… actually only one user… “me”. The biggest problem that I have had with technology in my life is the way that it creeps in to other facets as well. The biggest reason for creating Navi was to try to create something that would assist me through the day, without it getting in my way.. it probably sounds hypothetical so let me run you through a day in my life & explain how Navi assists me.
Navi wakes me up at the appropriate time by monitoring my REM sleep cycles, it takes into account the time that I actually dozed off & wakes me up at approximately the same time every morning for work, ensuring that I have enough time to get ready. While I take a shower Navi quickly gathers information on what the weather forecast for the day is like, so that I can dress appropriately & be prepared for drastic weather changes. I have two portable prototypes for Navi, one on my phone & the other on my watch.. I wanted to develop two concepts so that I could validate if it was more intuitive to have a device that was more technology oriented or if it needed to be more ubiquitous.
Once I leave home Navi asks me if I want to take the shortest route to work or if I want to take the scenic route while picking up a cup of coffee. I have a presentation to make at noon that needs a few finishing touches so I go with the fastest route to save me time. Navi syncs with the public transport system & tells me that the subway is pretty packed & suggests that I should take the bus instead, it tells me that I need to make it to the bus-stop in 7 minutes or I’ll have to wait 13 minutes for the next bus. The way I have configured Navi is to allow me to chose how it works for me, if I wasn’t in such a hurry I might have chosen to take the scenic route which goes past a flower show. I don’t want to be prompted or nudged faster.. I just want to be able to make better decisions after being presented the available options.
Navi also acts like a home-manager, telling me on my way back from work that I have an 8 minute wait before the subway arrives & that I should probably pick up some milk form the grocery store… what I love about this interaction is that Navi simply isn’t acting like a to-do list, rather its keeping a stock of what supplies are running low at home & simply suggesting that I should pick up that item. With these smartly cataloged requirements I don’t end up carrying tonnes of groceries & supplies in huge shopping bags & I never feel that I’m running out of stuff at home either.
One of the major goals that I have set for Navi, is that it needs to feel as ubiquitous as sunglasses… it’s got to feel as unobtrusive as putting on a pair of shades when the sun is too bright & taking them off when you are indoors. There are so many times when I feel the heavy overlay of technology, at times I feel like I’m at the dinner table with sunglasses on… out of place & out of context.
I truly believe with the race for better search algorithms & data mining, the essence of what is being “searched” for or the topic on which guidance is sought is lost to a certain extent. I often wonder at times about my childhood & how my dad would put me in the car & off we went searching for our destination. These were days without GPS, cell-phones or even accurate city-maps, we relied on basic human communication… asking for directions, following instructions like “take a right, then the 1st left followed by the 3rd right..”. Why I look back so fondly at those times is because of the richness of information that I got from interacting with real people with their personal experiences. It included suggestions for alternatives, alternate routes, new options & we probably even got to know if these places had moved to other locations.
I finally hope to make Navi smart enough to be able to differentiate what high internet rankings are & what would be high on my preference list. I really hope that someday I wont have to sit through a boring action movie just because 500 action star fans recommended it highly. I really would rather watch that French-Indie film that’s only been reviewed by 2 people, if it was more suited to my tastes. Anyway those plans are for the future, right now I’m off to meet a couple of my friends at this new cafe that Navi suggested. I have my jacket on because I’m told that its an open-terrace place & the nights going to be a bit chilly. I’m taking the scenic route.. its a lot longer & less efficient but this one takes me past a street performer who plays the most heart rendering jazz this side of town. For all you know Navi has picked a fast-food joint & the street performer is long gone, but that’s what I enjoy.. playing an almost parent-like role in bringing up my navigation device.. I plan on calling it “Chayya”.. it means ‘shadow’ in Hindi. I feel its an apt name…always there. Sometimes a big presence & at other times almost invisible, but it never gets in your way, its quiet & reassuring, which is just the thing that I feel will help people navigate the world better.